• Vacuuming


Manufacturers recommend an upright vacuum cleaner with an adjustable beater bar be used on your carpet.


• Spills


Treat spillages immediately to avoid the stain becoming permanent. DO NOT SCRUB – Always blot your spill never rub or scrub abrasively as a fuzzy area may result. Scoop up or blot as much of the spill as possible, then continue to blot any residue with a clean white cloth or paper towel, always working from the outer edge towards the centre to avoid the spill spreading, don’t scrub.


• Cleaning


Have your carpets professionally cleaned a minimum of once every two years, depending on level of traffic, family size and soil conditions adjacent to home.


• Flattening


This is mainly caused by normal traffic or furniture, over a period of time. Rugs in front of chairs and other heavily used areas, together with regular vacuuming will help maintain and prolong the life of your carpet.


• Pulled Threads


The loops or tufts of carpets may pull if caught by a sharp object e.g. pets claws. If this occurs the loop should be cut off with a pair of scissors. Never try to pull a sprouting yarn out as this may cause a run in the carpet.


• Fading


Most modern carpet use state of the art dyes to minimise the chance of fading, however all carpets can fade to some degree if exposed to direct sunlight over a period of time. It is recommended that you have some form of window protection e.g. curtains, blinds, for these areas where direct sunlight falls onto the carpet for extended periods.


• Shading


Some plush or cut pile carpets may develop an effect whereby areas of the carpet appear to become lighter or darker than the surrounding area. This effect can occur in all cut pile carpets and its occurrence is random and largely unexplained. It cannot be predicted or prevented. This condition is not a manufacturing fault and has no effect on carpet performance. However, as this phenomenon can affect the appearance of the carpet you are urged to consider this characteristic when purchasing a cut pile carpet.


• Shedding


Most carpets will shed fibre when they’re new. It’s not a carpet fault, merely a fibre residue left over from the manufacturing process. Some carpets will shed loose fibre for longer than others, depending on the fibre used and the way they are manufactured. Regular vacuuming for the first few weeks is the best way to remove the residue.


• Soil


The abrasive action of soil and grit will accelerate wear on your carpet. Household entrances should have mats to act as barriers. Better to leave most of the soil and grit on the matt, rather than to walk it onto the carpet.